Results of the FRIKE customer survey and what FRIKE donated money for

We asked our customers for feedback at the beginning of 2024 and would like to thank them once again for the fantastic response rate of almost 25%. What came out of it and who benefited from the money donated.

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We asked our customers for feedback at the beginning of 2024. The result was that with a few exceptions, customers are very satisfied with FRIKE. Particularly appreciated were "friendliness", "clarity of quotations" and "quality of delivery" were rated the highest.

On contrary, the points "is FRIKE innovative" and "Value for money" were rated the lowest! We take this feedback very seriously and endeavour to improve the less rated points.

All in all, however, we can all be extremely proud of ourselves, because the survey only went so well because we are a company with very competent and motivated employees.

As FRIKE donated CHF 30 per completed questionnaire to the Sternschnuppe Foundation, we were able to fulfil a heartfelt wish with the money raised.

The specific beneficiary was a boy called Emilio, who suffers from a heart defect. A few weeks ago, he was allowed to visit the Rega base in Dübendorf and take a sightseeing flight in a helicopter (not from Rega). We are delighted that we were able to fulfil Emilio's heartfelt wish and would like to thank everyone who took part once again.

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